How do I change or cancel my online order?

Modified on Thu, 25 Jul at 3:07 PM

To change or cancel an online order, please contact dusk Customer Service as soon as possible with your order number and the details of your change. A member of the customer care team will be in touch within 1 business day.

At dusk, we pride ourselves on dispatching your order within just a few hours. Once your order has been picked and packed we will not be able to change or cancel your order, however, once the order has been delivered to your nominated address you will be able to apply for a refund as per our refund policy.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article